Privacy Policy
Effective November 18, 2024

At Mercury Metrics, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR). By using our services, you agree to the practices described in this policy.

Mercury Metrics

• Place Edouard-Claparède 5, 1205 Genève, Switzerland

• Phone: 022 575 22 67

• Email: info@mercury-metrics.ch

Mercury Metrics provides data-driven insights and recommendations to Relationship Managers (RMs) and private banking institutions, empowering them to enhance client relationships and optimize profitability.

We collect the following types of personal data:

1. Contact Information: Name, email address, phone number, job title, and company name.

2. Platform Data: Information entered by users, such as client relationship details and portfolio metrics.

3. Usage Data: IP address, browser type, pages visited, and interactions with our platform.

4. Communication Data: Information shared through contact forms, demo requests, or email inquiries.

5. Cookies and Tracking Data: See our Cookie Policy for more details.

We use your data to:

• Provide and improve our services, including generating insights and recommendations.

• Respond to inquiries and communicate with users.

• Analyze platform performance and optimize user experience.

• Comply with legal obligations and regulatory requirements.

Under FADP and GDPR, we process your data based on:

• Your Consent: When you sign up for communications or agree to cookies.

• Contractual Necessity: To provide services you request.

• Legitimate Interests: For analytics, service improvements, and security.

• Legal Obligations: To comply with Swiss or EU laws.

We may share your data with:

• Service Providers: For secure data storage, analytics, or IT support.

• Legal Authorities: If required by law or regulation.

We do not sell or share your personal data with third parties for marketing purposes.

Your data is securely stored on servers located in [Insert Location]. We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Under FADP and GDPR, you have the right to:

• Access your data.

• Correct inaccurate or incomplete data.

• Request deletion of your data.

• Restrict or object to data processing.

• Transfer your data to another provider (data portability).

• Lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or another relevant authority.

To exercise your rights, contact us at info@mercury-metrics.ch.

We use cookies and similar tools to:

• Enhance your browsing experience.

• Analyze platform usage.

We implement robust security measures to protect your data, including:

• Encryption of sensitive data.

• Secure server infrastructure.

• Regular audits and vulnerability assessments.

If we transfer data outside Switzerland or the EU, we ensure compliance through:

• Standard contractual clauses (SCCs).

• Adequacy decisions by the European Commission, where applicable.

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

If you have questions or concerns about this Privacy Policy, please contact us:

• Mercury Metrics, Place Edouard-Claparède 5, 1205 Genève, Switzerland

• Email: info@mercury-metrics.ch

• Phone: 022 575 22 67